Reviews

Great service!

i had a flat tire early morning with my kids in the car I was freaking out, started googling and found Hendrickson website i contacted them and believe or not they showed up in about 20 minutes!!! I'm glad i called them. Great Service!!!!

Great company and customer service. Thanks to driver Patrick who responded quickly; he was very courteous and professional. Well done Hendrickson.

Can’t go wrong calling this company for help. I love them! Always available to help, always gets the job done, always super friendly. I’m when I have a breakdown in their area because I know these people have it covered

The Best in their industry that's why we choose them.

Can’t go wrong calling this company for help. great price to!

Picked me up fast from the side of the LIE. Nobody else would/could show up. And the driver was very careful of taking care of My car. I added them to my contacts list.

Perhaps the best towing experience I’ve ever had. Extremely professional and refreshingly honest. I called Geico for a tow and they called Hendrickson’s. While waiting for the truck the dispatch called to let me know that the driver had an emergency call from the police that they had to respond to first. The dispatcher was honest and apologized. She even offered to call Geico to cancel on my behalf. I said I would call. While I was on the phone the dispatcher called me back. She had another driver could get to me in 30 minutes. When he arrived he was extremely professional, neat and polite! Great job all around!

I hired Hendrickson Towing to help move an office container from one property to another, and I’m beyond satisfied with the experience. Moving these office containers isn’t exactly a standard job, but they handled it like pros. On the day of the move, the team showed up on time, came prepared, and treated the office container with care — making sure it was secured properly before transport. What impressed me most was their attention to detail. They navigated tight spots and uneven terrain with ease, and the office container arrived at the new location in perfect condition. The price was reasonable, especially for such a unique job. If you’re looking for someone dependable and experienced with the tools to get the job done right, I’d definitely recommend Hendrickson Towing & Recovery.

Answered call for a tow late in the evening telling me they would be there within 20 minutes, showed up in under 15 minutes. Driver was very professional, and cost was exactly as quoted. I wish I would have called them several hours earlier instead of waiting for AAA that never showed up.

Nice guy...on time and professional

Out of 3 other mechs Darnell (Army Vet) was able to promptly chase down an electrical gremlin (tractor to trailer power/ light issue) in a 2023 Freightshaker Cascadia (in a random parking lot at night) using a superior knowledge of fundamental functions, and a humble understanding of changes, and advancements to correct and stabilize the issue; and all with a great attitude in the process!! HIGHLY RECOMMEND!!!

Like most people, I rely heavily on reviews but never write them myself. I don’t know if anyone at Hendrickson actually checks their reviews, but Scott S. assisted me with a tow earlier this evening and he was absolutely amazing. Whoever his boss is, this is for you: he is a tremendous asset to your organization and deserves praise. Getting a flat is a horrible situation to be put in, but Scott S. made it as relaxed and stress free as possible. Obviously, I hope I’ll never need your services again, but if I ever do, I’m requesting him by name. My suggestion to others who find themselves in a similar situation is to do the same. Thank you Scott S!

They showed up and loaded my Older RV with care took it to my home and parked it on my driveway. Price was very fair.

Called for a tow at 2AM and they showed up right away !! Great service, friendly and professional driver !! High recommend them!!!

Was stuck had Mike tow my classic 1967 impala. Impeccable service true professional. Very happy with the service

Very satisfied with the responsiveness, communication, and the whole process.

Above Excellent Service...After an unfortunate mechanical issue with my vehicle during the July 4 the weekend, I was in need of towing service from Huntington to Franklin Square... not exactly around the corner. I was requesting a following day pick up and a flat bed to get my car to my mechanic. I was told by my insurance carrier that arrangements were made with Hendrickson Emergency Service/Islandia to service my needs. At precisely 10 am the following day, Michael a tow truck operator arrived with a flat bed and began to access my needs. He was patient, knowledgeable and handled my vehicle with great care. His expertise totally alleviated any concerns I had, allowing a stressful event to easy and relaxing. I would highly recommend Hendrickson Emergency Service/Islandia , more specifically Michael for satisfying your towing needs. Excellent employee!!

This company Hidrickson towning is the best there very professionally and I good lake to recommend and also their price are very good 🧰✅✅✅✅

Used them today after a collision on the LIE showed up in 30mins just as they said. Excellent service and driver was a pleasure to work with. Helped me out in a jam and will be giving them my business in the future for any towing/flatbed needs. Thanks guys!

I am 100% satisfied with the service I received from my driver named Will. He was truly my knight in shining armor (tow truck armor). Will was very polite, professional, and he put me at ease. Having a handsome driver is a bonus too! If I'm ever in need of roadside assistance again, Will is my preferred driver to see again.

Just wanted to say thanks to the wonderful driver who showed up (Eaton's Neck) and took care of towing my car. It was a tough driveway to navigate and he did an outstanding job! Very polite and professional. Thanks for your outstanding customer service!!

Showed up less than an hour from calling. I needed a jump start on a motorhome w a diesel engine. They sent a truck that had a gas powered battery charger/ jump start unit. Tech was professional.

I can’t say enough good things about Hendrickson Truck Center! They truly went above and beyond to get my truck back on the road when I was in a tough spot. From the moment I called them, their team was professional, efficient, and incredibly knowledgeable. They understood the urgency of my situation and worked quickly to resolve the issue. Not only did they fix the problem with precision, but they also treated me with kindness and respect, making the entire experience stress-free. I’m deeply grateful for their outstanding service and dedication. If you ever find yourself in need of truck repairs or roadside assistance, Hendrickson Truck Center is the place to go — they truly care about their customers and will get you back on track. Thank you so much for saving the day!

I was stuck on the side of the LIE and not only did he beat all of the tow truck quotes, he also told me he could diagnose my car. kam is awesome. I would recommend this tow truck company over and over again

WE HAUL TRACTOR TRAILER LOADS OUT OF LONG ISLAND AND THE ROADS TO SITE TAKE TOLL ON TRUCKS, FIXING THINGS WEEKLY, THIS MORNING ONE OF OUR TRUCKS BROKE AIR LINEAND HENDRICSON GAVE US ROAD SIDE REPAIR, WAY TO FAR FOR ME TO TRY TO GO FIX IT, MECHANIC DIDN'T PUSH TO TOW IT WHICH I WAS EXPECTING AS HAD HAPPENED IN OTHER PARTS OF N.Y. NICE TO SEE THERE ARE STILL HONEST FOLKS IN BUSSINESS YET TODAY THANKS FROM ESHELMAN TRANSPORTATION

This is a great tow service As they say “ you get what you pay for “ My car lost it’s alternator belt and I was stuck on the shoulder of the expressway about 5 miles from house at midnight. I called it in to the dispatch service The operator was there in 10 minutes, he called ahead to tell me he was on the way. Jonny Ayala was polite and courteous. Got it loaded and in my driveway trouble free and totally professional. I would highly recommend I know who I will call when I’m ever in a pinch needing a tow.👍🏻👍🏻👍🏻👍🏻

Happy with the service provided by Hendrickson. Highly recommend !!!

Amazing work! We had a few storage containers that needed to be removed from a commercial property; it was not an easy job but the crew got it done. Workers were very professional.

These guys are awesome! Highly recommend!

Fast friendly service. 100% recommend in case of a emergency.

Scott it's the best great 👌 services and good prices

Got a flat at 1am. I called them as I attempted to jack the car myself with the little jack. It was cold and before I know it they were there in 25 mins! Luckily they were close! Great job will recommend

Vincent was awesome! Took great care of my car, was very courteous, and explained everything he was doing to protect it enroute.

The driver was very nice, got me where i needed to be and gave me an interesting conversation along the way. 5 stars

Responsive, Reliable, Efficient, but Expensive!

Great